Recommending …

One for the car people around Bristol …

ATS Horfield

Happily recommending these people based on what I saw today … After the KwikFit experience (they are so fired), this was a very happy contrast.

Kwikfit – order tyres in advance on the website, turn up at the arranged time a couple of days later to get them fitted. Fitting time for Kwikfit was average, what I didn’t expect was them to say they hadn’t got the tyres I’d ordered and I could have the more expensive Continental instead.

They’re a nationwide organisation ! Not having what was ordered days before is total INCOMPETENCE. No excuse. And the customer doesn’t go back.

ATS Horfield were a happy contrast 🙂 Customer (me) happily treated with respect by the guys inside. After the Kwikfit experience, I was unwilling to commit cash/credit card before appearing. With just turning up, you can’t expect them to have just the right stuff there (huge variation in sizes, not much space available). I took what was offered. Alternative was Monday, which doesn’t really fit in with my working pattern and their going home time.

Made me grin what their opinion of Continental was too “about the worst tyre you can buy”. Refreshingly honest seeing as it’s the most expensive in the catalogue. I agree. After Kwikfit shafted me with a pair of Conti’s on the back, the car wasn’t as confident through the corners.

Anyway – tyres done quick, even without making an appointment. Cheaper than expected, although that’s mainly cos I went budget. Bit sad doing that to a performance (ish) car but it means not sinking much money into a car I’m not expecting to have next year.

Oh – they’re accessible too. Bristol is an ok place to live but I try and avoid going into the city centre. The alternative tyre/garage places tend to concentrate in the centre.

PS I suspect I may be in Happy Mode. I’m recommending stuff to people … Must be the Mini Eggs.

Wasn't that impressed with Ironclad. Thought i…

Wasn't that impressed with Ironclad. Thought it was very slow.

Liked Limitless but thought it was basically fluff.

Suck punch was very very good – in parts.

I enjoyed Source Code a lot but don't plan on seeing it again – probably.

Kick-ass…? Basically kicks ass!

In the Movies

The Crazies have been seeing lots of movies lately 🙂

First up – Ironclad.

Here we have a retelling of what happened after the Magna Carta. This is Men Behaving Badly in medieval times … Lots of blood, gore, things getting chopped off and stones being thrown at castles. It really doesn’t hold back. Well worth seeing if you’re not put off by Lady Of Manor throwing herself at the helpless Templar knight. This is no Hollywood Robin Hood let’s get the people in the castle siege, it’s properly done with :

Trebuchet’s – yey !
Undermining of the keep
Thieving of the King’s munchies
More big knifeplay than on Masterchef

Will be picking up that one when it comes to dvd/bluray.

Limitless wasn’t as good. It’s about a writer who needs to pop the pills in order to get anything done. One day he’s a wreck, unable to get any words on the page and about to lose the girl. One pill later and he’s in bed with the landlord’s missus, finishes the book in 4 days and is about to launch on to a roller coaster ride.

Not a terrible film, it’s actually quite well made. You’re left feeling very uncomfortable about the message though. Do drugs & succeed. Not sure what I think of that, I see drugs as somewhat of a crutch and avoid using them wherever possible. (Except coffee & chocolate & E-numbers) I do recognise that people need the drugs to help them through but taking drugs as a short cut ? No.

Ok film – worth watching. I suspect you’re supposed to feel uncomfortable about that message.

Sucker Punch is a very schizophrenic movie. The action sequences are awesome. The narrative that binds the action sequences together is pants. I’ll end up buying it anyway for the occasional watch because the action sequences are That Good. And I’ll fall asleep through the bits in the asylum.

Tonight’s movie was the movie which I’ll never buy because I just cannot remember that it’s called Source Code (I honestly didn’t have to look that up). Jake Gyllenhall stars as USAF Captain who is being sent back in time to the body of a fella on a train that’s about to blow up.

This one is pretty well made too, with plenty of little touches dropped in that come up again later. I’ll not say much more because pretty much anything said about this one is SPOILERS! And we know what the Doctor and River Song think about those. However … It’s been done before multiple times, although last time I saw something similar … AKAKAKSPOILERDELETEDAKAKAK …

It’s just come to the cinema and it’s the pick of the bunch above.

One last one which I’ve just seen is Kick-Ass. This one came to the cinema last year and I’ve just finished watching it off SkyMovies. The star of the show here is little Chloe Moretz, who does an amazing job as the pintsized HitGirl who tears (literally) her way through the mob people. I may well buy this movie …

So – of all the movies above :
Ironclad – buy it
Limitless – meh
Sucker Punch – buy it for the action sequences, meh at the narrative
Erm…???…ohyeah-Source Code ! – watch it but won’t buy
(think it’s one that’s only good if you don’t know what’s going to happen)
Kick Ass – buy it

We did kill dwagon ! Two of them ! Lots of effor…

We did kill dwagon !

Two of them !

Lots of effort though – lots of wipes last night but we got it right in the end. Fights are much more technical these days.

SleepyIce

Sometimes big is not better

Ok – so I’m posting as a means of getting a big picture on to the VR site !

(clicky for full 1080p goodness!)

Since getting the 23″ widescreen monitor, I’ve noticed a problem. You can only look at one thing at a time (two if you can go crosseyed at will). The problem’s basically :

I look at the centre – and die cos I missed being low on health.
I keep an eye on positioning – and miss my DoTs* running out
*(DoT = Damage Over Time spell)
I click on a targeted spell – and can’t land it cos my User Interface gets in the way

Don’t get me wrong ! Big screen = awesome. It’s my own tunnel vision that’s making me miss stuff 🙂

What will/is changing in the way I have it set up are :
The health bars in left centre/low are Healbot. They’re there for my priest and will get turned off at some point for the damage dealing mage. Don’t need ’em.
Omen (right centre/low) tends to get ignored as I don’t often get in danger of pulling the mob off the tank (we have good tanks). Plus the standard interface does that as well now.
Head Up Display. Going to try one of these out, see what happens. It’ll put a couple of Big Stripy Bars up so I will have no chance of missing seeing I’m in for an Impending Dirt Nap.

All the other not so immediately useful stuff tends to be hidden off out of the way. That’s not quite what I raid with though. We were on the way back from a wipe at this point, so I had my no3 bar active ready to make the raid a bit more intelligent. All my damage doing Stuff is on the no1 bar 🙂

Oh yeah – look at those damage per second numbers. When I started in Warcraft, we were lucky to do that as a Raid. Progress !

Oh yeah – I'm serious with the "if a gara…

Oh yeah – I'm serious with the "if a garage appears untrustworthy then it's Do Not Touch" – we've learned this over the years with :

Rover garages
Vauxhall garages

The various Vauxhall garages around Lincolnshire made a habit of not doing work they billed for and Rover garages would leave cars in dangerous conditions.

Scratch Honda off the list …

Headed up to Mall today with the intention of having a bit of fun with the Honda people. Came away somewhat peeved.

Firstly, let’s remember back a few weeks when I had a second look at the CR-Z. They had none in the showroom, so I got offered a chance to sit in a customer car that was waiting delivery. I balked at that.

Let’s think about that – the garage may have allowed a complete stranger random type person sit in a car that was waiting to be picked up. What would you think if your nearly new car went in for its first service and the garage let someone have a look in it ? You would probably recoil in horror and swear never to go near that garage again.

That was a few weeks ago though. How about tonight …

They passed the first test by allowing someone to have a look around without being too obvious about rubbing the hands together and going “Potential Customerrrrrr” in that goblin voice familiar to all the Warcraft players. You would expect at least one “can we help ?” from the staff though. I guess that depends on who’s on duty at the time.

Still, lack of effort in grooming a potential customer is justifiably reflected in lack of interest by that customer.

Let’s hit the “that’s just plain rude” : Part of my expected fun was asking when they were looking to get in the “sporty” version of the “sports” couple. No knowledge admitted to by the salesperson about any improved versions being on the way. (There is allegedly a faster CR-Z coming as Honda have admitted to the current one not having the performance to match the looks)

What I didn’t expect was that while trying to converse with the salesperson, that the salesperson would only be half listening while one of his colleagues was passing on a message.
1 – If a potential customer is there, full attention should be with the person possibly paying your commission
2 – Unless it’s “GTFO THE BUILDING’S ON FIRE!” any message can wait
3 – Customer is King.

I found that distraction to be highly insulting and indicative of a group that don’t really want my business.

Oh well. Makes the decision on what car to aim for a little easier 🙂

Oh ! Almost forgot. Impressions of the CR-Zzzzzz from sitting inside …

Seats. Ok and fully reflecting the sporty aim for the car. Bucket sporty seats although I couldn’t easily find the adjustment to lean back the seat a bit to a position suitable for a normal person not a short armed long legged mutant.
Dash and interior. Fine for a modern car, as they are continuing the fashion of surrounding the driver with Stuff. Lots of mysterious controls with OOO SHINY!!!!
I suspect this car would work well for short doses but would rapidly become tiring on a longer drive.

Exterior & design. Whereas the Lexus had a CT200h on show with a few golf club bags in the back, the CR-Z is somewhat cramped. With seats, it’s advertised as a 2+2 which translates to 2+2. The boot has a restricted entry with a high sill, whereas the Lexus boot has minimal sill height.
Again, fine for stuff like shopping but anything more serious (like lugging a heavy cricket bag around) will be a major pain.

I guess you can sum it up as Epic Fail on the side of the Honda people, although that should probably just read “Honda Person”. A key part of car ownership is being able to trust the people who you’re doing business with. Lack of trust makes you go elsewhere. Trouble is, if a finance deal is involved (or guaranteed servicing) then you can’t go elsewhere. As soon as you buy, you’re committed. So it pays (literally) to be careful who you do business with.

And I’ll not be taking my business to Honda :
Product isn’t up to standard.
Garage is untrustworthy
Staff aren’t interested in selling cars
The competition blows them away in all respects

It may be shiny enough to con the petrol heads but not this petrol head.

Mother’s Day & Cars

Been up to see my mum & dad this weekend.

Events like Mother’s Day give an excuse for the mob to gather at their place for a weekend which usually involves being out & about on the Saturday, followed by a dinner where we’ll linger over the table chilling out to music before heading back on the Sunday. It’s also good to be made a fuss of by the Muttley.

There’s also a kind of tradition where we’ll keep looking out the window for the Mother’s Day flowers delivery, before giving up, going out and the flowers arriving 10 minutes after we go out. They seem a bit better at delivering around Bristol than they are in Lincolnshire.

I had an ulterior motive as well for this weekend – getting a second opinion on cars … I’m pretty sure I’ll have a different car inside 6 months and there are currently 3 contenders :

1 – Honda CR-Z. This is a small coupe, advertised as a sporty 2+2. I’ve had a car like it before, a Ford Puma. The Puma was an outstanding little car, it combined power with poise. At 2 years old when I got it, the Puma also gave me quite a few years of reliable running.

You’d hope to get something similar out of the CR-Z … However, from the specs it suffers from a bit too much weight and not enough power. The 0 to 60 benchmark is a bit artificial because you rarely do that but it’s a good benchmark for how quick a car will be. 10 seconds to get to 60 does not a quick car make. The Puma was 9 on paper but quicker on the road (an overreading speedo helps).

I’ve had a look at the outside of the CR-Z’s (the demonstrator was away when I went to look). It’s a promising car, it just suffers from lack of power. With a bit more speed, it would justify that “sports” tag and become Interesting.

Verdict on CR-Z – curious but not quick enough to justify the Sports tag and therefore become interesting. Honda seem to agree, there’s a quicker version on the way.

But – after the lukewarm reaction I had to my Focus ST170, I suspect I’m heading for the Cushy part of my car cycle where I go for comfort over speed. The ST170 is quick, especially if you go by the White Knuckled Passenger gauge but it just doesn’t feel as quick as that Puma did.

2 – Toyota Prius. The original Geek Magnet. This is the latest version of Toyota’s Hybrid car, where an engine and a motor combine to give power, economy and UberGreenieFriendly low emissions. There’s a decent selection of toys here too.

It’s not the quickest car but quick enough. That just happens to be the same pace as what gets set by the CR-Z, however this isn’t pretending to be a sports car. The technology on show here is better. Instead of an engine with motor assist like in the Honda, the engine or the motor drive the Prius forward. For me, that means that for very short runs between traffic lights on my way in, the car can move itself on the motor using energy it has saved while braking.

It’s impressive tech and what makes the Toyota system more interesting than the competition is that they’ve had 10 years of development to get the bugs out. It’s never a good idea to be a Beta Tester, especially with cars … Whenever you hear of CVT (Continuously Variable Transmission) automatic gearboxes, remember that about 15 years before it came back for little cars, it was unsuccessfully tried in trucks. Engineers have a habit of looking at what didn’t quite work right and fixing it in the next version.

Yeah – Toyota Prius. Looks very interesting from a “This Car Could Work” and techie point of view.

But – I’ve had dealings with the local Toyota garage before, where they tried the thing where they advise you to have work done on brakes & exhaust for the MOT test and they’d quite happily do that for you. A second opinion is always useful here. In the case of the Toyota garage, the same car passed its next couple of MOTs without the brakes or exhaust being mentioned.

Con job detected – no more business with that garage. True, that’s about 10 years ago now so the people are probably different but the “you tried to rip me off” remains.

Besides … There’s better toys available :

3 – Lexus CT200h. This is what we went to see yesterday. Let me describe what we saw :

Roll up at the garage and go around the side to where the car park is. Come out of one space and go into another … Reason ? We spotted the Customer Parking sign. It’s a little thing but it was a professionally made sign with the customer’s name on it. Curious and a sign (sic) that some effort is going in to make the customer feel special.

They had a couple of CT200h’s outside as well but they’re a bit new for the Used Car lot. Had my first yes/no there though, the Lexus IS series is probably a bit big for the type of car I get on with best. Head inside and we see the various cars on show. There’s the Evil 4×4 (sister knew someone with one), the sumptuous soft top and a couple of CT200h’s.

Me and my dad sit in one of them and there’s a moment of awed silence (neither of us waste words but this was different). This is probably the highest quality car either of us have sat in. And we’ve owned things like Exec Edition Rovers, Vauxhall Senators, Rover Sterling, VW and so on. It even felt better than the dream cars you see at motor shows. There’s me thinking it’s the top of the range model. Nah – it’s the middle one.

It had achieved what’s quite rare with cars – it felt like it had rock solid quality. Probably more controls than an airline console too. There’s a definite “this car is special” feeling.

Yep. We walked away from there quite impressed. The overall view was friendly staff who were keen to make you feel welcome in their showroom (even though there would be a bit of boredom behind this judging by the Kindle hiding behind the receptionist’s counter)

Verdict on Lexus – it’s up a few notches in the Quality Scale. It costs more than the Prius it is loosely based on but justifies that cost through Toys & Quality.

Reviews by magazines are mixed, however I get the feeling there’s a bit of “Not German” snobbery coming in.

Little things count, a person is more likely to become a customer if they feel valued. Ford are a bit Sheep Dip. Rover talked the talk but their garages badly let them down. Vauxhall used to make excellent cars but went a bit strange in the 90s. VW think it’s a privilege for the owner to have one, not a privilege that the owner has chosen them. Honda seemed quite desperate for me to look at their car.

In terms of Sleepy spending money, I don’t think the second opinion is going to be a moderating voice this time … The mob was as impressed as I was with the general Lexus browsing person experience.

I won’t buy yet but let’s just say that the car tax is due soon on the Focus and out of the options we get of 6 months or 12 months, I think I’m choosing 6 months. One advantage I’ll have this time is that I’ll be able to choose my own time to switch, whereas with the Puma dying my last car was a bit of an emergency buy.

PS Happy Mothers Day to all those Moms who read this ! Us kids appreciate all you do for us, whether that be that guiding voice, that hug or that infallible rust detector. My mum’s not got much engineering knowledge but she can smell rust on a potential car from a mile away.